080 Toll-Free Service
A Dedicated Customer Service Line to Capture Every Business Opportunity.
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Smart Call Forwarding
Meets the High-Volume Customer Service Needs of Enterprises
Provides intelligent network call forwarding services, with a unified pipeline for incoming calls and toll-free dialing. Suitable for: financial institutions, commercial services, transportation and warehousing, information and communication, leisure and sports, government agencies, public utilities, department stores, environmental protection, news and culture, healthcare, social services, and enterprises with high monthly domestic and international call volumes and sales representatives geographically dispersed.
Main Features
Main Features
Product Plans
Product Plans
| Billing Period | Peak Hours | Off-Peak Hours | |
|---|---|---|---|
| Monthly Fee | Monthly Fee [Note 1] | 100 (Per Number) | 100 (Per Number) |
| Usage Fee (Note 1) | Local Call | 1.6 / 5 min | 1 / 10 min |
| Usage Fee (Note 1) | Domestic Long-Distance (Per sec) | 0.035 | 0.025 |
| Usage Fee (Note 1) | Mobile Call (Per sec) | 0.097 | 0.050 |
| Security Deposit (Per Number) (Note 2) | Security Deposit (Per Number) (Note 2) | 5,000 | 5,000 |
| Setup Fee (Per Number) | Setup Fee (Per Number) | 100 | 100 |
*Note 1
Usage fees are calculated based on the actual calling and receiving locations and duration, according to current local, domestic long-distance, and mobile rates. The local communication service area refers to a single designated local zone within Taiwan. Domestic long-distance communication refers to calls between different designated zones. Service areas are determined according to the announcements of the National Communications Commission (NCC).
*Note 2 The security deposit is waived for government agencies, schools, public enterprises and their employees, or users of our local telephone services who have a minimum of six months of service with no record of overdue payments.
*Note 3 Peak Hours: Monday–Friday 08:00–23:00; Saturday 08:00–12:00
*Note 4 Off-Peak Hours: Monday–Friday 23:00–08:00; Saturday 12:00–Monday 08:00; National Holidays: All Day
| Service Item | Service Item | Billing Method / Rates |
|---|---|---|
| Suspension Handling Fee (Per Number) | Suspension Handling Fee (Per Number) | Free |
| Number Selection Fee (Note 1) | Special Number - Category 1 (Per Number) | 10,000 NTD |
| Number Selection Fee (Note 1) | Special Number - Category 2 (Per Number) | 3,000 NTD |
| Number Selection Fee (Note 1) | Special Number - Category 3 (Per Number) | 1,000 NTD |
| Number Change Fee (Per Number) | Number Change Fee (Per Number) | 240 NTD |
| Account Transfer Handling Fee (Per Number) | Account Transfer Handling Fee (Per Number) | Free |
| Name Change (including Inheritance) Fee (Per Number) | Name Change (including Inheritance) Fee (Per Number) | Free |
| Call Intercept Service (Per Number) (Note 2) | Call Intercept Service (Per Number) | 8 NTD / Day |
| Itemized Billing Statement | Itemized Billing Statement | Free |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage under 5,000 NTD | No Discount |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 5,001 - 50,000 NTD | 12% Off (0.88) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 50,001 - 500,000 NTD | 18% Off (0.82) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 500,001 - 1,000,000 NTD | 25% Off (0.75) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 1,000,001 - 2,000,000 NTD | 30% Off (0.70) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage over 2,000,001 NTD | 35% Off (0.65) |
*Note 1
Category 1: Last 3 digits identical (e.g., 080-900-1000); Last 4 digits ascending (e.g., 080-900-1234).
Category 2: Last 4 digits in pairs (e.g., 080-900-1122); Last 3 digits are "168" (e.g., 080-900-1168); Last 4 digits descending (e.g., 080-900-4321).
Category 3: Last 4 digits with repetitive patterns (e.g., 080-900-1616); First 3 digits identical (e.g., 080-900-0008); Last 6 digits in two identical sets (e.g., 080-968-9689).
Standard Number: Customer-specified numbers not falling into Categories 1, 2, or 3.
Category 2: Last 4 digits in pairs (e.g., 080-900-1122); Last 3 digits are "168" (e.g., 080-900-1168); Last 4 digits descending (e.g., 080-900-4321).
Category 3: Last 4 digits with repetitive patterns (e.g., 080-900-1616); First 3 digits identical (e.g., 080-900-0008); Last 6 digits in two identical sets (e.g., 080-968-9689).
Standard Number: Customer-specified numbers not falling into Categories 1, 2, or 3.
*Note 2
If a phone number is changed or suspended in accordance with the company's Terms of Service, a free Call Intercept Service will be provided for two months following the change. Upon expiration of the free period, users may apply for an extension of the intercept service for a fee, subject to actual availability.
*Note 3 High-Volume User Definition:
- (1) Companies registered under the same Unified Business Number (UBN).
- (2) Government organizations under the same registration ID.
- (3) Individuals under the same National ID number.
- Users meeting any of the above criteria for the Multi-functional Toll-Free Service are eligible for discounts when monthly domestic long-distance and mobile usage reaches the specified tiers.
| Service Item | Service Item | Billing Method / Rates |
|---|---|---|
| Suspension Handling Fee (Per Number) | Suspension Handling Fee (Per Number) | Free |
| Number Selection Fee (Note 1) | Special Number - Category 1 (Per Number) | 10,000 NTD |
| Number Selection Fee (Note 1) | Special Number - Category 2 (Per Number) | 3,000 NTD |
| Number Selection Fee (Note 1) | Special Number - Category 3 (Per Number) | 1,000 NTD |
| Number Change Fee (Per Number) | Number Change Fee (Per Number) | 240 NTD |
| Account Transfer Handling Fee (Per Number) | Account Transfer Handling Fee (Per Number) | Free |
| Name Change (including Inheritance) Fee (Per Number) | Name Change (including Inheritance) Fee (Per Number) | Free |
| Call Intercept Service (Per Number) (Note 2) | Call Intercept Service (Per Number) | 8 NTD / Day |
| Itemized Billing Statement | Itemized Billing Statement | Free |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage under 5,000 NTD | No Discount |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 5,001 - 50,000 NTD | 12% Off (0.88) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 50,001 - 500,000 NTD | 18% Off (0.82) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 500,001 - 1,000,000 NTD | 25% Off (0.75) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage between 1,000,001 - 2,000,000 NTD | 30% Off (0.70) |
| High-Volume Monthly Discount (Domestic Long-Distance & Mobile) (Note 3) | Usage over 2,000,001 NTD | 35% Off (0.65) |
*Note 1
Category 1: Last 3 digits identical (e.g., 080-900-1000); Last 4 digits ascending (e.g., 080-900-1234).
Category 2: Last 4 digits in pairs (e.g., 080-900-1122); Last 3 digits are "168" (e.g., 080-900-1168); Last 4 digits descending (e.g., 080-900-4321).
Category 3: Last 4 digits with repetitive patterns (e.g., 080-900-1616); First 3 digits identical (e.g., 080-900-0008); Last 6 digits in two identical sets (e.g., 080-968-9689).
Standard Number: Customer-specified numbers not falling into Categories 1, 2, or 3.
Category 2: Last 4 digits in pairs (e.g., 080-900-1122); Last 3 digits are "168" (e.g., 080-900-1168); Last 4 digits descending (e.g., 080-900-4321).
Category 3: Last 4 digits with repetitive patterns (e.g., 080-900-1616); First 3 digits identical (e.g., 080-900-0008); Last 6 digits in two identical sets (e.g., 080-968-9689).
Standard Number: Customer-specified numbers not falling into Categories 1, 2, or 3.
*Note 2
If a phone number is changed or suspended in accordance with the company's Terms of Service, a free Call Intercept Service will be provided for two months following the change. Upon expiration of the free period, users may apply for an extension of the intercept service for a fee, subject to actual availability.
*Note 3 High-Volume User Definition:
- (1) Companies registered under the same Unified Business Number (UBN).
- (2) Government organizations under the same registration ID.
- (3) Individuals under the same National ID number.
- Users meeting any of the above criteria for the Multi-functional Toll-Free Service are eligible for discounts when monthly domestic long-distance and mobile usage reaches the specified tiers.