Taiwan Fixed Network Co., Ltd. ("the Company") places a high value on customers’ privacy. In order to protect your rights and interests, please read the following Privacy Policy & Notices ("Privacy Policy") carefully:

I. Scope of the Privacy Policy

This Privacy Policy covers how the Company handles personally identifiable information collected when users use the services of this website (hereinafter referred to as "the Website"), participate in Website activities, apply for membership, or conduct online purchases. It also applies to any identifiable information shared with the Company by business partners in collaboration. This policy does not apply to companies outside the Company’s group, nor to individuals not employed or managed by the Company.

II. Collection of Information

Information is collected to verify the identity of users obtaining information on the Website and to provide various services. The scope includes:

When you use our Website services, browse web pages, participate in promotional activities or sweepstakes, join as a member, subscribe to newsletters, or order the Company’s products/services, we will ask for your personal data, including but not limited to: name, ID number, mobile number, SIM card number, and email address.

The Company will retain the aforementioned data provided by you, as well as system-generated records from your browsing or querying activities, including IP addresses, timestamps, browser types, and clickstream data.

Notice of Personal Data Collection for Fixed-line/Internet Access/Leased Line Services

The Company collects your personal data for purposes including: performance of contracts or similar legal relations; customer management and services; consumer protection; operation of telecommunications and value-added network services; ICT services; information security and management; marketing; and research/statistical analysis. You may exercise your rights to "access/review/supplement/correct personal data," "request a copy," "request to cease collection/processing/utilization," or "request deletion." Please note that failure to provide complete information may result in an inability to apply for or receive necessary service updates.

Visit [Personal Data Protection Notice Section]

III. Information Protection

Your personal data is stored in our secure data storage systems with strict measures to prevent unauthorized access. Our personnel have undergone comprehensive information security training and understand that confidentiality is a fundamental responsibility. Any breach of confidentiality obligations will be subject to legal action and internal company regulations. To ensure data integrity and security, our processing systems are maintained in compliance with strict regulatory requirements. When outsourcing services to third parties, the Company strictly requires their adherence to confidentiality obligations and implements necessary inspection procedures.

IV. Use of Information

To provide more services or offers, if we require your personal data to be shared with our premium business partners or vendors, we will provide a full explanation during the activity. You may freely choose whether to accept these specific services.

The Company uses your personal data only within the scope of the specific purposes of collection and in accordance with relevant laws and regulations.

Unless authorized by you or required by specific laws, the Website will never disclose your personal data to third parties or use it for purposes other than those originally stated.

V. Accessing Linked Websites

The Website may provide links to other websites. You may also navigate to other websites by using the links provided on the Website. The Website, however, does not guarantee your privacy while accessing other linked websites.

VI. Amendment of Personal Information

If you need to make changes to your personal information, you may do so by using the services provided on the Website after you have verified your identity to safeguard your rights and interests.

VII. Usage of Cookies

In order to provide better personalized services, the Website may use cookies to record and analyze user behaviors. The system supports the user identification function and is able to execute different tasks based on the user's preferences regarding information processing.

VIII. Amendments to the Privacy Policy

The Company may amend the Privacy Policy if necessary to ensure the proper protection of users' privacy. All amended clauses will be published on this Website.